Techsolsa Website Privacy Policy

Introduction
This Privacy Policy explains how alasr alfani alaihtirafi Establishment  (“we”, “us”, “our”) collect, use, and protect personal data when you use techsolsa.com and related services. We are committed to protecting your privacy in line with applicable laws in the Kingdom of Saudi Arabia and with operational requirements related to Meta and WhatsApp Business verification.

1. Personal Data We Collect
We may collect the following types of data when you use our website or contact us via forms, email or WhatsApp:

  1. Identification data: name, company or organization name.
  2. Contact data: phone number (including 0561427987 when you contact us), email address.
  3. Message and inquiry content and any information you voluntarily provide.
  4. Basic technical data such as IP address, browser type and visit date/time, in line with common website practices.

2. Purposes of Processing
We process personal data for the following purposes:

  1. Responding to inquiries and requests and providing technical support.
  2. Managing and delivering our services and business solutions.
  3. Communicating about service-related updates or offers where permitted by law and with appropriate consent when required.
  4. Improving our website and the quality of our services.
  5. Complying with applicable legal and regulatory obligations in Saudi Arabia.

3. Sharing Personal Data
We do not sell or rent your personal data. We may share certain data, only when necessary, with:

  1. Hosting and technology service providers who support the operation of our website and systems.
  2. Communication or messaging service providers (such as WhatsApp Business API providers) where required to deliver our services.
  3. Governmental or regulatory authorities when required by applicable laws.

4. WhatsApp and Meta-related Communications

  1. When you contact us via WhatsApp or forms linked to WhatsApp, you consent to the use of your phone number and related information to answer your inquiries, provide services, and follow up on your requests.
  2. We may use WhatsApp Business or WhatsApp Business API solutions in line with Meta and WhatsApp policies.
  3. We will not use your data for marketing campaigns via WhatsApp unless permitted by law and based on appropriate consent.

5. Legal Basis for Processing
We may process your personal data on one or more of the following legal bases, where applicable:

  1. Your explicit consent for specific purposes.
  2. Performance of a contract or steps taken at your request prior to entering into a contract (such as responding to service requests).
  3. Compliance with legal or regulatory obligations in the Kingdom of Saudi Arabia.

6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described above or as required by applicable laws or operational requirements, after which we delete or anonymize it securely when there is no longer a legitimate need to retain it.

7. Data Security
We implement appropriate organizational and technical measures to protect personal data against unauthorized access, loss, alteration, or unlawful disclosure, in line with recognized information security practices.

8. Your Rights
Subject to applicable laws in Saudi Arabia, you may have certain rights regarding your personal data, including:

  1. The right to request access to your personal data.
  2. The right to request correction of inaccurate or incomplete data.
  3. The right to request deletion of your data where there is no longer a need to retain it or when the lawful purpose for processing has ended.
  4. The right to object to certain processing activities where permitted by law.

9. External Links
Our website may contain links to external websites or services not operated by us. We are not responsible for the privacy practices of those sites and recommend that you review their privacy policies when you visit them.

10. Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date, and your continued use of the website after such changes shall be deemed acceptance of the updated policy.

11. Contact Details
For any questions or requests related to privacy and personal data, you may contact us at:

 

  • Legal name: alasr alfani alaihtirafi Establishment
  • Address: Prince Sultan st.  Jeddah, Kingdom of Saudi Arabia
  • Phone: 0561427987
  • Email: info@techsolsa.com
  • Website: techsolsa.com